Frequently Asked Questions
We understand that navigating in-home care services can come with a lot of questions. Our goal is to provide clear and helpful information that makes the process feel more manageable.
If you do not see your question below, please contact our care team directly.
What is non-medical home care?
Non-medical home care provides assistance with daily living activities and supportive care within the home. These services are designed to help individuals remain safe, comfortable, and independent while receiving support with everyday tasks.
Services may include:
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Bathing and personal hygiene assistance
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Dressing and grooming
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Meal preparation
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Light housekeeping
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Mobility support
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Companionship and emotional support
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Medication reminders
HealedAtHome does not provide skilled nursing or medical treatment services.
Who can benefit from non-medical home care?
Non-medical home care may benefit:
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Older adults who need daily support
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Individuals with physical disabilities
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Adults recovering from illness or injury
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Families caring for loved ones at home
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Individuals who need companionship or supervision
Services are personalized based on each individual’s needs and routines.
What is Community Health Choices?
Community Health Choices, also known as CHC, is Pennsylvania’s managed care program for individuals who qualify for Medicaid-funded long-term services and supports .
The program helps eligible individuals receive care and support services within their homes instead of institutional settings whenever possible.
CHC may provide coverage for non-medical in-home care services for qualifying individuals.
Who qualifies for Community Health Choices?
General eligibility requirements may include:
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Pennsylvania residency
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Age 21 or older
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Qualification for Medicaid and Medicare, or physical disability eligibility
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Functional need for nursing facility level of care
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Meeting financial eligibility guidelines
Eligibility is determined by the appropriate state agencies and assessment providers.
How does the Community Health Choices application process work?
The process generally includes:
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Applying for eligibility through Pennsylvania COMPASS
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Contacting the Independent Enrollment Broker
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Completing a functional assessment
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Submitting required documentation
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Completing the MA 570 Physician Certification Form
Once approved, participants may receive authorized hours for in-home support services.
What is Act 150?
Act 150 is a Pennsylvania attendant care program for adults with physical disabilities who require assistance with daily living activities but do not financially qualify for Medicaid .
The program helps eligible individuals remain independent within their homes and communities.
Who qualifies for Act 150?
General eligibility requirements may include:
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Pennsylvania residency
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Age 18 to 59
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Chronic physical disability lasting 12 months or longer
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Need for assistance with activities of daily living
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Ability to direct and manage personal care
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Financial ineligibility for Medicaid
Eligibility determinations are completed through the state assessment process.
What is the OBRA Waiver Program?
The OBRA Waiver is a Pennsylvania Home and Community-Based Services program for adults with severe developmental physical disabilities .
The program supports individuals who wish to remain in their homes and communities while receiving needed services and support.
What documentation is typically required for waiver applications?
Documentation requirements may vary, but commonly requested items include:
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Birth certificate
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Social Security card
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Proof of income
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State ID or driver’s license
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Bank statements
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Proof of assets
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Physician Certification Form MA 570
Additional information may be requested during the assessment process.
How long does the approval process take?
Approval timelines vary depending on:
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Program type
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Completeness of documentation
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Assessment scheduling availability
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State agency processing timelines
Some applications may move more quickly than others. Delays can occur if documents are missing or additional evaluations are required.
Our team can help guide families through the process and explain what to expect at each stage.
Do I need Medicaid to receive services?
Not always.
Some individuals qualify through Medicaid waiver programs, while others may use private pay options depending on their needs and circumstances.
HealedAtHome can help explain available pathways during your consultation.
Does HealedAtHome provide medical care?
No. HealedAtHome provides non-medical in-home care services only.
We do not provide:
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Skilled nursing
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Medical treatment
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Physical therapy
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Clinical healthcare services
Our focus is daily living support, companionship, and non-medical assistance.
Can family members become paid caregivers?
In some situations, certain waiver programs may allow qualified family members to provide care services. Eligibility and program rules vary depending on the individual situation and state guidelines.
We can help explain the process during an intake consultation.
How do I get started?
Getting started begins with a conversation.
You can:
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Complete our intake form
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Schedule a consultation
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Contact our care team directly
We will help you understand the next steps based on your situation.
Still Have Questions?
If you need additional support or clarification, our care team is here to help.