HIPPA Privacy & Confidentiality Statement
Effective Date: 5/14/2026
HealedAtHome is committed to protecting the privacy, confidentiality, and dignity of every client and family we serve.
As a provider of non-medical in-home care services, we recognize the importance of safeguarding personal and health-related information shared during the care process.
Our Commitment to Privacy
HealedAtHome maintains strict standards regarding the collection, use, storage, and sharing of client information.
Information obtained through intake forms, consultations, care coordination, scheduling, or communication is handled with professionalism, discretion, and respect.
We are committed to:
• Protecting confidential client information
• Limiting access to authorized personnel only
• Maintaining secure communication practices
• Following applicable privacy and confidentiality standards
• Respecting the dignity and trust of every client and family
Protected Information
Information that may be protected includes:
• Personal identification information
• Contact information
• Care needs and support requirements
• Medical or functional information shared during intake
• Scheduling and service details
• Documentation related to waiver programs or eligibility
This information is used only for purposes related to providing services, coordinating care, or responding to inquiries.
Use and Disclosure of Information
HealedAtHome does not sell or share client information for marketing purposes.
Information may only be shared:
• With authorized staff involved in care coordination
• When required for scheduling or service delivery
• When authorized by the client or legal representative
• When required by law or applicable regulations
Secure Communication Practices
To protect confidentiality, HealedAtHome maintains reasonable administrative and technical safeguards, including:
• Secure storage of client records
• Restricted staff access to sensitive information
• Confidential handling of documentation
• Secure communication procedures when discussing care needs
Clients are encouraged to avoid sending sensitive medical or financial information through unsecured email whenever possible.
Employee and Caregiver Confidentiality
All staff members and caregivers are expected to maintain strict confidentiality regarding client information, household details, and care-related discussions.
Confidential information may not be disclosed outside of authorized care coordination purposes.
Failure to maintain confidentiality may result in disciplinary action or termination.
Client Rights
Clients have the right to:
• Expect respectful and confidential treatment
• Request clarification regarding information practices
• Ask questions about how information is used
• Request updates or corrections to personal information when appropriate
Questions or Privacy Concerns
If you have questions regarding privacy or confidentiality practices, please contact us.
Important Notice
HealedAtHome provides non-medical in-home care services. Privacy and confidentiality practices are maintained in accordance with applicable standards and operational requirements.
This statement is provided for informational purposes and does not constitute legal advice regarding HIPAA compliance obligations.